Thermador has been providing real innovations for real cooks for more than 75 years. The iconic line of cooking, cleaning, refrigeration and ventilation products remains committed to empowering culinary enthusiasts to be their best through continuous innovation breakthroughs — from the world’s first wall ovens and gas cooktops with the patented Star® Burner to a speed cooking oven that reduces cooking time by 50 percent.
Thermador is part of BSH Home Appliances Corporation, a fully-owned subsidiary of Bosch and Siemens Home Appliance Group, the third largest appliance manufacturer in the world. For more information, visitwww.thermador.com.
QUICK REPAIR ADVICE
If the alarm is going off, this indicates that the freezer temperature got too warm. This could be due to a number of reasons varying from the door accidentally being left open, a large quantity of warm food being placed into the freezer and thus the refrigerator overcompensating for the warmer temperature, the power supply being disrupted, etc.
Press and hold the “Alarm” Button to turn off the alarm.
An ice cube may be jammed in the arm that measures the level of the ice cube container. Remove the ice cube container and release the jammed ice cubes with a blunt plastic tool. Do not use sharp or pointy objects as this could damage the appliance.
The ice maker may have just been turned on or it may have just dispensed a large amount of ice. From the time power is switched on or the ice bin is emptied, it may take approximately 24 hours before the unit will begin producing ice. Allow 72 hours after power is switched on for full ice production levels. The ice maker should make 70-120 cubes every 24 hours once cooled.
The water pressure may be too low. Have it checked by a qualified person.
The ice maker may not be turned on. Turn it on by referring to your Use & Care Guide.
The water filter is old or clogged. You may buy a replacement water filter in the Thermador eShop.Also, view our Ultimate Product Performance Videos on the Thermador YouTube Channel to learn how to change a water filter.
For Built-In Units Only: Be sure the ice bin container is inserted correctly to activate the ice bin detection switch (located on the back wall).